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Pest Control Service Policies & Service Guarantees

Thank you for choosing Killroy Pest Control for your service needs. Since 1956 Killroy Pest Control has worked hard to stay abreast of the latest technology and techniques to offer the best possible pest control services to our customers. We work hard to avoid exposing ourselves, our customers, their pets, and the environment to harmful levels of chemicals.

Sharing the public’s interest and concern over exposure to pesticides, we view our job as protectors of health and property. Therefore, we utilize Integrated Pest Management (IPM) practices to work with our customers as advisors on the best solution to your pest problems, starting with inspection, pest identification, pest prevention, and finally the use of pesticides when appropriate.

Sometimes an ounce of prevention is really worth a pound of cure. For those customers who desire pest prevention services, we will custom tailor a program to fit your needs and budget.

Killroy Pest Control Service Programs

We offer services for homes, private residences, and commercial properties on a monthly, bi-monthly, quarterly, semi-annually, or “as needed” basis to suit your service needs and expectations with no long term contracts required. Regular Integrated Pest Management is a valued service to our customers and allows your technician to monitor and treat for chronic pest problems using the minimum amount of materials necessary to give continuous control. Your service technician will suggest the best frequency of service for your specific needs. Because we do not require annual commitments from our customers, you may stop service at your discretion without any cancellation penalties.

Pests controlled by our regular general pest control service include all perimeter insects which typically invade homes: ants, spiders, earwigs, sowbugs, pillbugs, silverfish, crickets, clover mites, centipedes, millipedes, and cockroaches. Also included are biting and stinging insects including fleas, ticks, bees*, wasps*, and yellow jackets*. Our general pest service also includes baiting for mice. Rodent and rat control, repairs, and exclusion work is available for an additional fee. Food and fabric pests are not covered by exterior maintenance, and are controlled by request for an additional fee. These include pantry pests (beetles, weevils, meal moths), carpet beetles, and clothes moths.

* Some restrictions/conditions apply for these pests.

Pest Control Service Guarantee

Our typical guarantee is 60 days from the date of service. We will provide additional service visits at no additional charge to assure your complete satisfaction and best possible results. Rarely do we encounter a pest problem that we cannot solve with persistence and your patience and cooperation. Please note that damage caused by rodents and insects is not covered by our guarantee.

Customer Responsibilities

In accordance with the Laws of the State of California, we are required to provide you with the following information prior to the application of pesticides on your property. Furthermore, you are required to inform any persons likely to encounter areas we treat so that they may avoid unintentional exposure to pesticides. Your service technician will provide you with specific information on the exact pesticides used and areas treated on each service invoice. You will be notified in advance of new products used that are not on the list. Killroy will supply sample "Pesticide Notices" for commercial customers, which should be posted 24 hours prior to any pesticide application.

State law of California requires that you be given the following information: "CAUTION: PESTICIDES ARE TOXIC CHEMICALS. Structural Pest Control Companies are licensed and regulated by the Structural Pest Control Board and apply pesticides which are registered and approved for use by the CA Department of Pesticide Regulation and U.S. Environmental Protection Agency. Registration is granted when the state finds that based on existing scientific evidence, there are no appreciable risks if proper use conditions are followed or that the risks are outweighed by the benefits. The degree of risk depends upon the degree of exposure, so exposure should be minimized."

If within 24 hours following application you experience symptoms similar to common seasonal illness comparable to the flu, immediately contact your physician or poison control center as well as your pest control operator. If rodenticide ingestion occurs, you may experience symptoms of mild shock and/or bleeding.

COUNTY HEALTH DEPARTMENTS
Santa Clara: 408-792-5050
San Mateo: 650-573-2346
Contra Costa: 925-313-6740
Alameda: 510-267-8000
Santa Cruz: 831-454-4000
San Benito: 831-637-5367
Merced 209-381-1200
San Joaquin: 209-468-3411

COUNTY AGRIGULTURAL DEPARTMENTS
Santa Clara: 408-918-4600
San Mateo: 650-363-4700
Contra Costa: 925-646-5250
Alameda: 510-672-5232
Santa Cruz: 831-763-8080
San Benito: 831-637-5344
Merced: 209-385-7431
San Joaquin: 209-468-3300

POISON CONTROL CENTERS
CA Poison Control System Emergency Line: 800-222-1222

Pesticide Information

The following is a list of all the pesticides currently being used by Killroy for structural pest control. Any new chemical not on this list will be noted separately and discussed with you prior to application.

MOST FREQUENTLY USED PESTICIDES

Product Name
Active Ingredient % Dilution
Tengard
Permethrin 0.1%
Phantom
Chlorfenapyr 0.25%
Suspend SC
Deltamethrin 0.03%
Tempo Ultra WP
Cyfluthrin 0.03%
Termidor SC
Fipronil 0.06%
Masterline Bifenthrin
Bifenthrin 0.06%
EcoExempt Liquid or Granules
Natural Plant Oils (Rosemary, Peppermint)

PESTICIDES USED FOR SPECIFIC NEEDS

Advance Ant Bait
Abemectin 0.011%
Advion Roach Gel
Indoxacarb 0.6%
Advion Ant Bait
Indoxacarb 0.05%
Avert Roach Baits Dry or Gel
Abemectin 0.05%
Bedlam
Pyrethrum 2%
Borid Dust
Boric Acid 99%
CB-80 or PT-565 Aerosol
Pyrethrum 0.5%
Delta Dust
Deltamethrin 0.2%
Drione Dust
Silica Aerogel 40% + Pyrethrum 1%
Gentrol IGR
Hydroprene 0.001%
Precor 1%
Methoprene 0.001%
Maxforce Gel Baits
Fipronil 0.01%
Maxforce Bait Stations
Fipronil 0.001%
Maxforce Fine Granular Ant Bait
Hydromethylnon 1%
Merit 75WP & Merit 75WSP
Imidacloprid 0.5%
Onslaught
Esfenvalerate 6.4%
PCO Fogger
Esfenvalerate 0.1%
PT515 Wasp Freeze
Pyrethrum 0.5%
Saf-T-Side Spray Oil
Petroleum Oil 80%
Stylet Oil
Petroleum Distillates 97.1%
Temprid SC
Imidacloprid 21% + Cyfluthrin 10.5%
Ultra Fine Oil
Petroleum Oil 98%

RODENT CONTROL PRODUCTS

Contrac Bait Blox
Bromadilone 0.005%
Fumitoxin Tablets
Aluminum Phosphide 55%
Eaton's Bait Blox
Diphacinone 0.005%
Talprid Mole Bait
Bromethalin 0.025%
ZP Rodent Bait AG
Zinc Phosphide 2%

TERMITE DEPARTMENT PRODUCTS

Copper Naphthenate
Copper 2%
Premise Foam
Imidacloprid 0.05%
Termidor SC, and HE
Fipronil 0.06%, and 9.1%

Request Pest Control Service

To request any of our pest control services please fill-out the form on our pest control service request page and we will contact you ASAP to discuss your pest problem and schedule service. Or you can call us at 888-545-5769.